Last Updated: 12 October 2025
We at Suswa Physiotherapy & Rehabilitation Center (Suswa Rehab) sincerely appreciate your confidence in us and are determined to secure your personal information. Our Privacy Policy outlines the methods we employ to gather, utilize, and safeguard your information when you interact with us through our website, clinic, or any other means of communication.
- Information We Collect
Potentially, we may gather the following information:
Personal details: Name, contact number, email address, and age.
Medical details: Health conditions, medical history, treatment records, and therapy progress.
Payment details: Billing, invoices, and transaction information.
Technical data: Device type, IP address, and browsing activity on our website.
- How We Use Your Information
In order to:
Schedule and manage appointments.
Provide physiotherapy and rehabilitation services.
Inform via updates, reminders, and offer instructional support after your session.
Do the billing and payment that you have authorized.
Patient satisfaction along with the quality of service can be enhanced by using patients’ data.
Assist in meeting legal, medical, or administrative obligations.
- Data Protection
Your private and medical information will be protected from any unauthorized access, theft, or misuse, with the help of security measures that are adequate in nature and are all-inclusive.
Patient records are kept private and can only be accessed by authorized employees.
Despite utilizing security measures that are on par with the industry standards, no platform that is internet-based is completely secure. It is you who decide at your own risk what information to divulge.
- Data Sharing
We do not sell or rent your personal data.
We will only share data with:
Medical professionals who have the permission and necessary qualifications to be part of your care team.
Institutions facilitating payment and transaction-related technological services that ensure the safety of money movement.
Law enforcement or legal authorities, if required by law.
- Cookies & Website Tracking
The use of cookies and other analytical tools may form part of the website. This is to enable user-friendliness. Although one can regulate or turn off cookies via browser settings, the affected function on the site may still be there.
- Your Rights
Users are enabled to:
Get copies of their personal data.
Change and/or legitimate data complete.
Seek the erasure of personal data (if local law permits).
Stop further circulation of information by unsubscribing from mailing lists.
Write to us at suswarehab@gmail.com for suspending the receipt of this communication, to update your details or to exercise any other data rights.
- Data Retention
We only store patient and appointment-related information for as long as it is needed to deliver the service, or for record-keeping purposes, or if any law requires us to do so. When that period has elapsed, the data is deleted in a secure way.
- Third-Party Links
The inclusion of links in our website is solely for the benefit of the visitors to the site who may find them useful. The privacy policies, content, and practices of these external sites are not the responsibility of Suswa Rehab.
- Updates to This Policy
It is possible that we may amend this Privacy Policy intermittently. If any such changes are significant, they will be posted here, and the date of revision will be updated accordingly.
- Contact Us
If this Privacy Policy or the treatment of your personal data is not clear, please do not hesitate to get in touch with us.
📧 Email: suswarehab@gmail.com
📞 Phone: 8886686612 / 8886686618
📍 Address: Jayabheri Center, H.No.3-100-6/22, beside Nalla Pochamma Temple, Jayabheri Colony, Kompally, Hyderabad, Telangana 500014